Refund policy

90-Day Money-Back Guarantee

That's how much we believe in our product. We'll happily refund your first order within 90 days of purchase.

We want you to actually feel the difference Night Reset makes. If you're not satisfied, you have 90 days from your purchase date to request a full refund — no need to send the bottle back.

How it works:
1. Email hello@protocolday.com with your order number, any time within 90 days of your purchase date. We may ask why it didn't work for you (helps us improve) — but this isn't required.
2. We'll confirm and process your refund to your original payment method — typically within 5–10 business days.
3. Keep the bottle. Since it's an opened, personal-use supplement, we don't ask for it back.

What's covered:
- The guarantee window runs 90 days from your first purchase of Night Reset.
- One refund per customer. This is a satisfaction guarantee, not an ongoing return policy.
- Limited to 2 bottles if your first order included multiple units.
- Subscriptions: request within 90 days of your first charge — we'll refund your most recent charge and cancel future billing in the same request.

Damaged or wrong item: if your order arrived damaged or wrong, email hello@protocolday.com with a photo and we'll send a free replacement.

Not covered: repeat refund requests on the same account, or requests outside the 90-day window (contact us anyway — handled case-by-case, but not guaranteed).