Privacy policy

This Privacy Policy explains how Green Style Hub LLC ("we", "us", "our"), a Florida limited liability company doing business as PROTOCOL DAY, collects, uses, and shares information when you visit protocolday.com (the "Site") and place an order.

1. Information we collect
Information you give us: when you place an order, you provide your name, email, shipping address, and payment information (processed securely by Shopify's payment processor — we never store your full card details). When you sign up for emails, you provide your email address.
Information collected automatically: like most websites, we and our analytics/advertising partners automatically collect technical data such as your IP address, device and browser type, pages viewed, referring source, and interactions with the Site, using cookies and similar technologies.

2. How we use information
To process and fulfill your order, including shipping and customer service. To send you order confirmations, shipping updates, and (if you opt in) marketing emails about products, promotions, and updates. To measure and improve the performance of our website and advertising campaigns. To comply with legal obligations and protect against fraud or misuse. We do not sell your personal information for money.

3. Cookies and tracking technologies
We use cookies and similar technologies for analytics and advertising. Where required by law, we show a cookie consent notice that lets you accept or decline non-essential cookies. You can also control cookies through your browser settings at any time.

4. Third-party service providers
We share information with trusted providers who process it on our behalf: Shopify (e-commerce platform, checkout, and payment processing); Klaviyo (email list management and order/marketing messaging); Meta/Facebook/Instagram (advertising measurement and optimization, via the Meta Pixel, Advanced Matching, and Conversions API — this may include sharing hashed, not plaintext, contact details like email or phone number so Meta can match your activity to your Facebook/Instagram account for ad targeting and measurement; you can control this via Facebook's Off-Facebook Activity settings); Google Analytics 4 (website analytics); our shipping carrier(s) (to deliver your order). Each provider processes data under its own privacy terms. We share only what is needed to provide these services.

5. Your choices and rights
Email: you can unsubscribe from marketing emails at any time using the link in any email we send. You'll still receive transactional emails (order confirmations, shipping updates) related to purchases you make.
Cookies: you can decline non-essential cookies via our cookie notice or your browser.
California residents (CCPA/CPRA): you may request access to or deletion of your personal information, and opt out of "sharing" of personal information for cross-context behavioral advertising. To exercise these rights, contact us below.
EEA/UK residents (GDPR): where applicable, you have rights of access, rectification, erasure, restriction, objection, and portability. Our legal bases are your consent (cookies, marketing) and our legitimate interests (site operation, security) and contract performance (order fulfillment).

6. Data retention
We retain order and account information as long as needed to fulfill orders, meet legal/tax obligations, and resolve disputes. Marketing information is retained until you unsubscribe or request deletion.

7. Security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children
The Site is intended for adults 18 and older. We do not knowingly collect information from anyone under 18.

9. Changes to this policy
We may update this Policy from time to time. We will revise the effective date above when we do.

10. Contact us
Green Style Hub LLC (PROTOCOL DAY) · Florida, USA · hello@protocolday.com